To : Dan Bricklin
From : Julianne Chatelain
Re : Usability of "Good Documents"- Summary Report #1

Here's an overview of findings from the most recent lab-based usability review of www.gooddocuments.com. As you requested, this document contains just the web site feedback, without any Trellix proprietary information. As I write this up, I'll also try to follow your guidelines...

Test Overview
Description, scenario, and profiles of the eight user-reviewers. What Reviewers Did & Said
An extended summary of the findings in narrative form. Recommended Next Steps
How these results might be used (one woman's opinion).
Naturally, if you plan to make changes, I'm very interested in helping, and (if you see the need) establishing a cycle of iterative usability reviews like the one we have for software. In the meantime, thank you (as always) for your support of our usability program, and let me know if you have any questions about this material!

Julianne