| Business documents are read in an irregular manner. Techniques have been developed to aid the reader of paper documents in navigating through those documents. |
| Reading on screen is different than reading on paper. The metaphors used for writing word processed documents do not make for easy to read screen documents. Techniques from CD-ROM's, the Web, and on-line documentation can help make web documents that are compelling to read on-screen. |
| Newspapers are skimmed like reports. We can learn from newspaper techniques. |
| An overview of the history of the project that helped us come up with the ideas presented here. |
| Research from User Interface Engineering and Jakob Nielsen. |