| Providing summary information at the link site can convey enough information to save the reader from following links they would otherwise have to follow just to find out a small amount of information. |
| Let the reader know the bottom line up front. Offer a brief introduction that lets the reader know what information is being presented. |
| Write in an inverted-pyramid style, with the conclusion first, details later. |
| Lists are easy to skim, and work well with links. |
| Write in a minimalist style, and be to the point. |
| Link to extra information. This works much better with a computer document than a paper one. |
| Bold fonts, short paragraphs, and borders help the reader quickly find needed information. |
| Take advantage of images, scrolling, non-scrolling, and links. |
| Image maps with organizing layouts can help the reader understand and use the document's structure. |
| Use different design layouts for different types of pages. |
| The layout of a page can help or hinder reading and navigation. Use of scrolling and non-scrolling areas can keep important information and links in view at all times. |
| Make sure that the information and links that all readers of a page need are visible without scrolling when a page is first viewed. |
| Use "see also" links and tours to help the reader find their way through a document. |
| Use knowledge of your readers to help design your document and try reading it in that light. |
| Good question! More work needed to answer this question today. |
| Do usability testing on new designs to tune their effectiveness. |
| Frames, if understood and used correctly, are a valuable feature of HTML. |